If you're having a problem with eBay - or with an eBay transaction - you are certainly subject to frustration. You will understandably want to talk to a real human being and will begin looking for an eBay phone number. Sometimes eBay's help is confusing, but you are well advised to try their help page first. That's because you are likely to encounter more problems in the future, given the nature of human beings, some of whom are dishonest. And it's empowering if you can maneuver your way through the maze without having to depend on eBay itself.
Make certain you are prepared before calling:
When you speak with an operator, you are well advised to know the eBay rules. They will ask you what you've already done to resolve the problem and if your answer doesn't fit their rules, you won't get the help you want. For instance, let's say you are upset about an unpaid item. The eBay rules state that
Sellers can report an Unpaid Item up to 45 days after the transaction date (i.e. the date when the buyer commits to buying the item and the seller commits to selling it). Usually the seller must wait 7 days after a listing closes to file an Unpaid Item Dispute. However, in the following exceptional cases, the seller can file a dispute immediately:
* At the time of the filing the buyer is no longer a registered user of eBay.
* The seller and buyer wish to mutually withdraw from the transaction.
So if it's only been three days and the buyer is still a registered eBay user, or it's been 60 days, then you're out of luck and will get no help or sympathy from an eBay rep.
please don't abuse the system by calling with non-issues, they are more likely to change they're telephone numbers because of abuse.
These numbers are for powersellers only! But they will most likely help you anyways.I cannot guarantee the validity of the numbers though.
Ebay phone numbers by country:
eBay customer service can be contacted toll-free using Skype; currently available in Germany, Austria, and Switzerland. Der Skype-basierte eBay-Kundenservice für Deutschland, Österreich und die Schweiz ist kostenlos.
US eBay phone number toll-free: 1-800-322-9266 or 1-888-749-3229; 24-hour/7-day
US eBay PowerSellers phone number: 1-866-515-3229; 24-hour/7-day
US eBay Stores phone number: 1-866-322-9103; 06:00-18:00 PDT, Monday - Friday
Canada eBay phone number: 416-961-1970 plus above US toll-free phone numbers; 24-hour/7-day
UK eBay phone number: 0700-500-3229, 0700-809-9181, or 0208-605-3000; 09:00 - 18:00 (GMT/BST) Monday - Friday
International eBay phone number: +44-700-500-3229; available same times as UK eBay above
Australia eBay phone number: 02-8280-6400 or 02-8280-6465; during office hours
Australia eBay PowerSellers phone number: 02-8280-6470; during office hours
Germany eBay phone number Deutschland eBay telefonnummer: 0900-1-463229 oder 0900 1 GO EBAY (€0,59/min); Sie erreichen uns täglich von 9.00 - 20.00 Uhr unter
Austria eBay phone number Österreich eBay telefonnummer: 0900-26-32-29 (€0,68/min); Sie erreichen uns täglich von 9.00 - 20.00 Uhr unter
Switzerland eBay phone number Schweiz eBay telefonnummer: 0900-46-32-29 (CHF 1,00/min); Sie erreichen uns täglich von 9.00 - 20.00 Uhr unter
India eBay phone number: 022-24990700 during office hours
Contact PayPal phone numbers
US PayPal phone number toll-free Business/Premier accounts: 1-888-221-1161 or 1-888-204-4481, Personal accounts phone number: 1-402-935-7733 or 1-402-935-2057; 24-hour/7-day
Canada eBay phone number: same as US toll-free phone numbers; 24-hour/7-day
International PayPal phone number: +1-402-935-2050; available same times as US PayPal above
UK PayPal phone number: 08707-307-191 or 0800-358-7929; 06:00 - 22:00 (GMT/BST) Monday - Friday
Ireland PayPal phone number: 1-890-943-220 (Daytime: €0.0492/min, Evening/weekend: €0.0126/min) or +353-1-436-9001; 06:00 - 22:00 (GMT) Monday - Friday, Sat 08:00 - 22:00, Sun 09:00 - 22:00 except public holidays
Australia PayPal phone number: 1-800-073-263 or 02-8223-9500; 08:00 - 18:30 AEST Monday - Thursday, 08:00 - 16:00 Friday - Saturday
France PayPal téléphone numéro (France PayPal phone number): 0821 230 233 (€0,12/min) ou +353 1 436 9005; 09:00 - 17:30 CET Lundi - Vendredi
Nederlands PayPal telefoon aantal (Netherlands PayPal phone number): 0900 265 8950 (€0,10/min), voor België: 070 359 905 (€0,10/min); 08:00 - 16:30 CEST Maandag - Vrijdag
Belgique PayPal téléphone numéro (Belgium PayPal phone number): 070 359 905 (€0,24/min); 10:00 - 16:00 CET Lundi - Vendredi
Deutschland PayPal telefonnummer (Germany PayPal phone number): 0180 500 66 27 (€0,12/min); 8.30 - 19.00 Montag - Freitag zur Verfügung
Österreich PayPal telefonnummer (Austria PayPal phone number): +49 180 500 66 27 (in den USA); 8.30 - 19.00 Montag - Freitag zur Verfügung
Poland PayPal phone number: 00 353 1 436 9001; 08:00 - 16:30 GMT Monday - Friday
Spain PayPal phone number: 902 88 52 48; 08:00 - 16:30 GMT Monday - Friday
Important: Please contact us if any of these telephone numbers are no longer working, or you have any updated PayPal or eBay contact info so we can make it widely available. Both eBay and PayPal do not make it easy to contact their Customer Service by phone.
Extra credit:
Ebay just like any other company files all sorts of financial reports with the Securities and Exchange Comission. This is in accordance with disclosure laws. These reports could be found on the www.sec.gov website. All of the reports muct contain contact information. I don't gurantee that you will get customer support but here.
BUSINESS ADDRESS:
STREET 1: 2145 HAMILTON AVENUE
CITY: SAN JOSE
STATE: CA
ZIP: 95125
BUSINESS PHONE: 408-376-7400
MAILING ADDRESS:
STREET 1: 2145 HAMILTON AVENUE
CITY: SAN JOSE
STATE: CA
ZIP: 95125
Remember: you have to be Ebay Powerseller to get phonesupport! but they will most likely help you anyways.
EBAY Powerseller Titanium Phone Support 24/7
Call eBay (800-322-9266) And Press 1
More interesting extentions:
47205 - Colline McDonald - Trust and Safety
47207 - Sarah Carlson - Trust and Safety
47208 - Chris in Trust and Safety (Works nights) - Handles account suspensions.
55130 - Powerseller titanium support 24/7
65682 - Bill Cobb
77777 - Ebay Security (Security guards office)
Some advice before calling Ebay.
Some suggestions before calling eBay:
* Try the online contact forms first. Go to the front page of eBay and click on the "Help" link at the right top. Why? Because using the eBay contact phone number first can aggravate the personnel and predispose them against you. They will ask you what you've done before contacting them, and they will tell you to go back and fill out forms before they will help.
* eBay knows that they could keep an army of thousands busy on the phone, so if the call volume gets too extensive, they will simply change their phone numbers and we won't be able to contact them in dire emergencies. (Check the online yellow pages and you will see that they are not listed)
* When/if you use the eBay phone number, you will discover that the best you can do is leave a message. No one answers these phones. So, will they call you back? A loud and affirmative "Maybe"!
Their company hours are 7:30 AM to 5:30 PM, Pacific time.
Of course, there's one sure way to get an eBay phone number, with your own personal rep to help: become a Power Seller. They have access to toll free phone numbers.
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